Position Overview:

The Engagement and Administrative Officer (EAO) reports to the Organizational and Fundraising Director (OFD). This is a key role for SSTC’s public engagement, partnerships and program work. The position is responsible for ensuring strategic, clear communications and engagement with SSTC’s partners, successful fundraising campaigns, and the smooth operations of the organization. This includes implementing communications, social media and fundraising activities; maintaining strong relationships with the organization’s partners; supporting the operations of SSTC’s programs; and general administration to ensure a functional and professional organization.

This role is suitable for those with at least 2 years of experience within communications, fundraising, or marketing roles. It requires a creative and detail-oriented person with strong organizational skills, and excellent written and spoken skills in Khmer and English.

See attached Terms of Reference document (ToR) for complete list of benefits

Role Reports to: Organizational and Fundraising Director (OFD), or assigned designate.

Expectations – Duties, Responsibilities

• Implement communications and fundraising strategies and activities
• Ensure all external communications align with SSTC’s mission, vision, values, messaging and branding
• Create materials for public engagement and fundraising activities
• Gather and develop photos, video, audio, data and other content
• Manage SSTC’s online presence
• Analyze the performance of social media posts, online advertising, website, and fundraising activities
• Maintain communication and documentation with stakeholders  
• Support the planning and implementation of programs
• Maintain relationships and activities with relevant government ministries
• Manage all general organizational and office administration and logistics
• Occasional Khmer and English translations
• Act in alignment with SSTC’s core values and ethical standards

Please download the full job description in the attached job description document below.

Requirements – Skills, Qualifications, Experience

Essential criteria:

• Commitment to supporting SSTC’s mission, vision and values, and contributing to the organization’s growth.
• Associate or Bachelor’s degree in Communications, Public Relations, Marketing, Fundraising, resources mobilization, or a related field.
• Minimum of 2 years of experience in communication, fundraising, marketing, social media management, grant writing, partnership coordination, or related roles, preferably within an NGO or social development organization.
• Bilingual proficiency in Khmer and English, with excellent written and verbal communications skills, and strong translation skills.
• Proven experience in creating communication and fundraising materials such as brochures, videos, newsletters, or social media content.
• Strong understanding of social media platforms, engagement strategies, and content design tools (e.g., Canva, Photoshop, CapCut, or similar).
• Experience in an administrative role, including government reporting and compliance procedures.
• Good computer literacy, including Microsoft Office (Word, Excel, PowerPoint) and online collaboration tools.
• Detail-oriented, with strong organizational, problem-solving, and multitasking skills.
• Ability to work independently and as part of a team, be self-motivated and responsible.